Online Banking

Banking Security Tips

Online Security–What You Can Do:

Because many of our clients rely on the Internet for banking and financial transactions, security is a top priority for The First National Bank of Hooker. Using advanced online security measures, such as encryption, firewalls and virus protection, The First National Bank of Hooker protects your account information with a virtual fortress.

Still, it’s important to make sure that your Internet connection is secure, and that the keys to your account—such as your passwords and personal identification numbers—don’t fall into the wrong hands.

  • Never click on suspicious links in emails, tweets, posts, or online advertising
  • Protect your computer with anti-virus software and firewalls and update them regularly
  • Avoid obvious passwords or PINs, such as your zip code or year of birth
  • Change your password on a regular basis
  • Always “sign out” or “log off” online banking when your transactions are complete
  • Avoid using public computers or public wireless access points for online banking
  • Verify that the web address you are using begins with https:// (the “s” is for secure), this means your information is protected by encryption. You can also look for “the lock”. A padlock icon may be displayed on your browser address bar, and should be locked, indicating the website you are on is protected by encryption.
  • Never give out your personal or financial information in response to an unsolicited phone call, text or email, no matter how official it may seem.
  • Do not respond to an email that may warn of dire consequences or click on a suspicious link or popup. Clicking on a link could give a criminal access to your personal information or direct you to a malicious site that encourages you to provide sensitive information.
  • Report suspicious activity to the Internet Crime Complaint Center, a partnership between the FBI and the National White-Collar Crime Center at ic3.gov.
  • Check your bank account statements and credit card statements regularly and look for unauthorized transactions, even small ones. Report discrepancies immediately.

If you believe you have responded to a spoofed email or someone has gained access to your account information, contact the bank immediately at (580) 652-2448 so we can protect our account and your identity.

Follow the link below for more information from the Federal Trade Commission about online security visit Online Privacy and Security | Consumer Advice (ftc.gov) .

For tips and information on identity theft, visit the American Bankers Association’s consumer page on identity theft at Banks Never Ask That! – Every day, people lose hundreds, even thousands of dollars to scammers imitating banks. If a scammer was pretending to be your bank, could you tell the difference?